Use of Microsoft Teams in Teaching and Learning English Online to Improve English Level: A Case Study at The Academy of Journalism and Communication

Abstract

  In language teaching and learning, teachers and learners have a lot to choose thanks to the development of technology such as the Internet, computers, electronic dictionaries, and CALL, etc. The last two decades have witnessed a revolution due to the onset of technology, and it leads to some changes in the way people live and work in society. Besides, technology also plays an important part in spurring innovation in English teaching.
 Due to the COVID - 19 pandemic, students in Vietnam could not go to school to study. Studying online was one of the best solutions, so the researchers taught their students during the worldwide pandemic of coronavirus disease 2019 via Microsoft Teams. Using Microsoft Teams to teach English online has its unique advantages. The authors carried out a case study to analyze the necessity of using Microsoft Teams to language teaching and also bring out the problems faced by using it. This study also aims to make English teachers aware of the strategies to use it in an effective way. The
participants in this study were 28 first year non - English major students in class B2 in the Academy of Journalism and
Communication who engaged in an English online course for 3 months of the COVID – 19 pandemic. Two sets of questionnaire and test combined with semi – structured interviews were conducted to determine the improvements of the students’ English level and their positive attitude after the online course.