Investigating Teaching Management for Academic Quality Assurance at a Higher Education Department

Abstract

This study, conducted at a Vietnamese university’s General English Department, aimed to comprehend teaching activity management, guiding the formulation of a lecturer professional development plan and curriculum adjustments. With 67 participants, the research employed mixed methods, utilizing questionnaires and interviews to explore teachers’ awareness of General English’s significance, evaluate the frequency of teaching management components, and identify influencing factors. Results revealed a high teacher appreciation for the importance of teaching English. Among management aspects, teaching activity implementation received the lowest rating, preparation ranked second, and student assessment management received a higher rating. Objective and subjective factors, such as teacher capacity, salary structures, and teaching-support facilities, significantly influenced teaching management. The study implies a need for raising awareness of effective teaching management and enhancing professional development for lecturers. These recommendations aim to improve teaching practices, deepen understanding of the teaching process, and enhance overall education quality in the General English Department.